Shipping policy

Shipping Policy

Thank you for supporting our small family business! We aim to make your shopping experience as smooth as possible.

Shipping Method

We currently offer delivery via 48-hour tracked Royal Mail service. This service provides reliable delivery and allows you to track your order every step of the way.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or bank holidays will be processed on the next working day.

Delivery Time

Once dispatched, orders are typically delivered within 2 working days. Please note that delivery times are estimates and may vary due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist.

If you have any questions about your order or shipping, please don’t hesitate to get in touch.